Shipping

GENERAL INFO || We ship orders daily Monday - Friday. All orders shipped in the United States are shipped USPS Priority Mail with a tracking number/delivery confirmation.

INTERNATIONAL CUSTOMERS ||  All International orders are shipped using USPS First Class International Package Services. Overseas customers are responsible for their own country's customs fees, VAT taxes, import duties, etc.

SHIP DATES || If you need Special Ship Dates contact us and we can discuss the Details.

INSURANCE || Please let us know if you are interested in purchasing insurance for your package, insurance is not included in our listed price.


Returns

Because of the nature of handmade bath & beauty products, we are unable to re-sell ANY item that is returned therefore no refund can be made. If you find a problem with your order please contact us, most of the time we can find a reasonable solution. Cosmic Bath & Beauty is not responsible for shipping fees on any return orders. Customers will be responsible for shipping charges on the new exchanged package. Please! Without prior authorization. No items can be returned.


Wholesale Returns

Restocking fee of 45% on wholesale & custom orders canceled or returned. If Orders have been shipped we are sorry but no refund on shipping will be made, this is not eligible for refund. This applies if we have shipped your item and it was delivered to your address and you refuse shipment or return items.


Feedback

We love your feedback. It's incredibly important to us. Please contact us with directly with feedback, this way if there is a situation that requires attention we can work with you to find a reasonable solution. Thank you.